Skip to main content
Help Center

Account

Billing & Subscriptions

Managing your plan, payments, and invoices.

Plans & Pricing

ReachSurge offers 4 plans:

PlanMonthlyAnnual (save 20%)
Free$0$0
Starter$79/mo$63/mo
Growth$199/mo$159/mo
Enterprise$999/mo$799/mo

Starter includes a 7-day free trial — cancel before the first charge to pay nothing. Growth and Enterprise are commitment tiers: billed immediately on signup, no trial, no change-of-mind refund. Your purchase on Growth and Enterprise is protected by the 90-day AI Citation Guarantee instead.

What's Included

Free — 1 website, 10 pages/mo, 5 syndication/mo, 5 backlinks/mo, 10 citations/mo, GEO audit, basic monitoring (1 engine)

Starter — 1 website, 200 pages, 30 syndication/mo, 15 backlinks/mo, all AI engines, 500 citations/mo, video-to-blog, email support + AI chatbot. 7-day free trial.

Growth — 5 websites, 1,500 pages, 150 syndication/mo, 75 backlinks/mo, 10 competitors, 5 team members, 10 languages, CMS auto-publish, API access (1,000 calls/day), Slack/Discord, anomaly alerts. No trial; 90-day citation guarantee.

Enterprise — 25 websites, 15,000 pages/mo, 2,000 syndication/mo, 500 backlinks/mo, 50+ languages, custom tracker domain, shopping intelligence, white-label reports, audit logs, dedicated manager. No trial; 90-day citation guarantee.

Why Growth and Enterprise bill immediately

These are commitment tiers, designed for customers ready to actively scale AI traffic. Instead of a short change-of-mind window, you get a longer, stronger protection: the 90-day AI Citation Guarantee. If your citations don't grow in 90 days of active use, you get every paid cent back. See the guarantee article for full qualification criteria and the claim flow.

Managing Your Subscription

Go to SettingsBilling to:

  • View your current plan and usage
  • Upgrade or downgrade your plan
  • Update payment method via Stripe
  • View invoice history

Referral Program

Invite friends via SettingsReferrals. When your referral subscribes and stays subscribed through their second billing cycle, you both get 30 days of free billing added to your subscription (provided you are also on a paid plan at that moment). Limit: 5 successful referrals per account lifetime. See the Referral Program article for details.

FAQ

Can I switch plans anytime? Yes, upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the billing period.

What happens if my payment fails? We retry for 7 days and send email notifications. After 7 days, your account is downgraded to the free plan. Your data is preserved.

Do you offer refunds? Starter plans ship with a 7-day free trial — cancel in that window to pay nothing. Growth and Enterprise don't offer change-of-mind refunds because they're commitment tiers, but they're protected by the 90-day AI Citation Guarantee — a full refund of every cent paid if your citations don't grow in 90 days of active use. You can claim directly from Settings → Guarantee Refund (or see the linked article for the full flow).

What payment methods do you accept? All major credit and debit cards via Stripe. We support 135+ currencies and charge in your local currency where available.

Where can I find my invoices? Go to SettingsBillingInvoice history, or click "Manage subscription" to open the Stripe customer portal. PDF invoices are emailed to your billing address after every successful payment.

Can I get a VAT / tax invoice? Yes. Add your company name, address, and tax ID in the Stripe customer portal, and they'll appear on every future invoice automatically.